Privacy Policy

---

Effective: October, 2026

Made in New York Cultural Heritage Organization (“Made in New York,” “we,” or “us”) is an independent cultural heritage organization. We are not a government agency.

This policy explains how we collect, use, protect, and share information submitted through www.madeinnewyork.us, including information provided when applying for, receiving, or renewing the Made in New York label.

Information We Collect

When you contact us or apply for the label, we may collect:

• Your name, business name, email address, telephone number, and business address.
• Your industry, products, production location, and manufacturing history.
• Photographs, certificates, invoices, descriptions, and other documents submitted to verify New York origin, craftsmanship, or eligibility.
• Messages and other communications with our organization.
• Basic website information, such as browser type, pages visited, and necessary cookie data.

Please do not send Social Security numbers, complete banking information, passwords, or unrelated confidential information. Applicants should redact information that is not necessary for verification.

How We Use Information

We use submitted information to:

• Respond to inquiries.
• Review label applications.
• Verify product origin, production methods, craftsmanship, and eligibility.
• Communicate application decisions or request additional information.
• Issue, renew, and administer the Made in New York label.
• Produce and deliver digital or physical labels.
• Maintain records of approved label holders.
• Prevent misuse, duplication, or fraudulent use of the label.
• Operate and improve our website and services.
• Meet legal, accounting, and security obligations.

Submitting an application does not guarantee approval.

Confidential Application Materials

Application materials are reviewed only by authorized personnel and service providers who need them to complete the verification process.

We do not publicly disclose invoices, supplier information, production records, formulas, designs, trade secrets, or other confidential application materials without permission, unless disclosure is required by law.

If we wish to feature an approved maker, product, photograph, or story publicly, we will obtain permission or rely on the publication authorization included in the applicable label agreement.

Label Issuance and Delivery

After an application is approved:

• Digital labels may be delivered to the verified email address or secure account associated with the application.
• Only the approved maker or business may use the label, and only for the approved products.

We do not use delivery information for unrelated advertising.

Sharing Information

We do not sell or rent personal information.

We may share limited information with trusted providers supporting our website, email, payment processing, document storage, label printing, fulfillment, or shipping. These providers may use the information only to perform services for Made in New York.

We may also disclose information when required by law, to protect the organization or the public, to investigate suspected fraud or label misuse, or with your authorization.

Payments

When payment is required, it may be processed by a third-party payment provider. Made in New York does not retain complete payment-card information unless specifically stated at the time of payment.

Information Security

We use reasonable administrative, technical, and physical safeguards appropriate to the information we maintain. However, no website, email system, storage service, or delivery method can be guaranteed completely secure.

Retention

We retain information only for as long as reasonably necessary to review applications, administer label authorization, maintain accurate historical and licensing records, resolve disputes, prevent misuse, and comply with legal or accounting requirements.

Information that is no longer required will be deleted, anonymized, or securely disposed of where reasonably possible.

Your Choices

You may ask us to:

• Confirm whether we hold your personal information.
• Correct inaccurate contact or business information.
• Request deletion of information that is no longer needed.
• Withdraw from optional promotional communications.
• Update the address used for future label deliveries.

Certain application, transaction, verification, and label-authorization records may need to be retained for legitimate organizational or legal purposes.

Requests may be submitted through the contact form at www.madeinnewyork.us.

Cookies and Analytics

The website may use essential cookies needed for security, forms, and basic operation. If optional analytics or marketing technologies are introduced, visitors will be informed and offered applicable choices.

Changes to This Policy

We may update this policy when our services or legal obligations change. The effective date at the top identifies the latest version.

Contact

Questions about this policy, an application, or label delivery may be submitted through the contact page at:

www.madeinnewyork.us